State Farm® Insurance Agent Andy Barajas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fabiano Klug Trisano
June 20, 2025
5
out of
5
rating by Fabiano Klug Trisano
"Muchas gracias bruno por tu tiempo y paciencia. Muy buena atención del equipo, muchas gracias."
Bianca Matias
June 18, 2025
5
out of
5
rating by Bianca Matias
"Lettie gave me really good service. She takes good care of the customers and always helpful and knowledgeable. SHE IS THE BEST!"
We responded:
"Thank you so much for your amazing review! We're thrilled to hear that Lettie provided you with such excellent service. She truly goes above and beyond to take care of our customers, and your kind words mean the world to us. We'll make sure to share this with her—she’ll be so happy to hear it!"
Carmina Arevalo
June 11, 2025
5
out of
5
rating by Carmina Arevalo
"Nelly, was a pleasure to talk with !… so polite and well mannered had so much patience with me . She helped me for like three days straight until I made up my mind.thank you for all your support."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your experience with Nelly. She truly embodies the patience and dedication we strive for, and we'll make sure she knows how much you appreciated her support. If you ever need assistance again, don't hesitate to reach out—we're always here to help!"
Dania Vasquez
June 9, 2025
5
out of
5
rating by Dania Vasquez
"Bruno helped a lot. Very good at explaining things. Very satisfied with the service given at this location."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Bruno was able to assist you and provide clear explanations. Your satisfaction means the world to us, and we'll be sure to share your kind words with Bruno. If you ever need anything else, we're here to help!"
Erica Lopez
May 30, 2025
5
out of
5
rating by Erica Lopez
"I spoke with the office manager, Odie, today about some issues with my account. I must say, Odie was incredibly patient, caring, and supportive. He took the time to explain everything in precise detail and ensured I completely understood, even when I was confused. I usually don't write reviews because I feel nothing ever gets done, but Odie went above and beyond. Thank you for making a difference and not judging the many questions I had. I appreciate people like you, and once again, thank you."
We responded:
"Thank you so much for sharing your experience with Odie! We’re thrilled to hear that he provided such exceptional support and took the time to address all of your concerns with patience and care. we strive to ensure every customer feels heard and valued, and it’s wonderful to know Odie made a positive impact during your interaction. Your kind words mean a lot to us and will be shared with Odie and the rest of the team. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help. Thank you again for taking the time to write this review; it’s feedback like yours that inspires us to continue going above and beyond!"
Kev A
May 27, 2025
5
out of
5
rating by Kev A
"A big thank you to Larry for his detailed work and excellent customer service. Best experience I’ve ever had dealing with insurance, Mr. Barajas should be proud to have such an amazing representative on his team!!! Thank you again Larry!"
We responded:
"Thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that Larry provided you with detailed work and excellent customer service—he truly is an asset to our team! It’s wonderful knowing that this was the best experience you’ve ever had dealing with insurance. We’ll be sure to pass along your compliments to Larry and Mr. Barajas—they’ll both be so proud to hear how much of a positive impact Larry made during your visit. Thank you for trusting us, and we’re always here to help whenever you need! Have an amazing day! 🌟"
Edgar Alonzo
May 27, 2025
5
out of
5
rating by Edgar Alonzo
"BRUNO SU TRATO FUE EXELENTEESTOY MUY SATISFECHO"
We responded:
"¡Hola! 😊 Muchas gracias por compartir tu experiencia con Bruno. Nos alegra saber que recibiste un trato excelente y que quedaste muy satisfecho con nuestro servicio. En nuestro equipo, nos esforzamos por brindar siempre la mejor atención posible, y comentarios como el tuyo nos motivan a seguir trabajando con dedicación. 🙌 Compartiremos tus amables palabras con Bruno; estamos seguros de que se sentirá muy orgulloso de haber hecho una diferencia en tu experiencia. Gracias por confiar en nosotros. ¡Que tengas un excelente día! 🌟"
Ericka Alonzo
May 27, 2025
5
out of
5
rating by Ericka Alonzo
"Hola Hola la ofina del Sen̈or Andy barajas , es muy professional el servicing muy amanbles y educadodos mucha paciencia. Muy Buenos. Gracias Andy barajas team"
We responded:
"Muchísimas gracias por compartir tu experiencia con nosotros. Nos llena de alegría saber que recibiste un servicio profesional, amable y paciente de parte del equipo del Sr. Andy Barajas. En nuestra oficina, siempre trabajamos con dedicación para brindar la mejor atención a nuestros clientes, y tus palabras nos motivan a seguir dando lo mejor. 🙌 Compartiremos tus comentarios con Andy y su equipo; estamos seguros de que estarán muy felices de saber que su esfuerzo y dedicación marcaron una diferencia para ti. Gracias por confiar en nosotros. Estamos aquí para ayudarte en todo lo que necesites. ¡Que tengas un excelente día! 🌟"
ney hurtado
May 20, 2025
5
out of
5
rating by ney hurtado
"Estoy muy contenta y muy agradecida con la señorita Carmen por la atención tan amable y profesional que me brindó que se tomó el tiempo con mucha pacíencia para agregar otro automóvil y chofer a mi cuenta yo la recomiendo altamente en esta agencia también del señor Andy barajas y como dice el comercial que mucho honor le Hace con state farm usted está en buenisimas manos muchas gracias que Dios me los bendiga"
We responded:
"Muchas gracias por compartir tu experiencia con nosotros y por tus amables palabras hacia Carmen y Andy. Nos alegra saber que recibiste una atención profesional, amable y paciente. En State Farm, nos esforzamos por brindar el mejor servicio posible, y es maravilloso saber que nuestro equipo está cumpliendo con esa misión. Compartiremos tus comentarios con Carmen y Andy; estamos seguros de que se sentirán muy orgullosos de haber hecho una diferencia en tu experiencia. Gracias por confiar en nosotros y por recomendarnos. Estamos aquí para ayudarte siempre que lo necesites. 🙏 ¡Que Dios te bendiga también y que tengas un excelente día! 🌟"
Miguel Gonzalez
May 19, 2025
5
out of
5
rating by Miguel Gonzalez
"I came into State Farm and Bruno was such a wonderful help he explained everything so perfectly"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Bruno was able to assist you and explain everything so perfectly. Providing excellent service and clear communication is what we strive for every day. We truly appreciate you taking the time to share your experience, and we look forward to helping you again in the future!"
Jovita Velasquez
May 15, 2025
5
out of
5
rating by Jovita Velasquez
"Bruno fue muy amable conmigo, me explicó todas mis coberturas!"
We responded:
"¡Gracias por compartir tu experiencia! Nos alegra saber que Bruno te brindó una atención amable y te ayudó a entender todas tus coberturas. Estamos comprometidos a ofrecerte el mejor servicio posible. ¡Siempre estamos aquí para ayudarte! 😊"
julissa molina
May 14, 2025
5
out of
5
rating by julissa molina
"Gracias Bruno fue muy amable y paciente en explicarme muy bien acerca de mi aseguranza."
We responded:
"¡Gracias por tus amables palabras! Nos alegra saber que Bruno te brindó una atención tan amable y paciente. Nuestro objetivo es asegurarnos de que cada cliente comprenda completamente su aseguranza y se sienta respaldado. Estamos aquí para ayudarte siempre que lo necesites. 😊"
Kasra Tajik
May 9, 2025
5
out of
5
rating by Kasra Tajik
"So far very happy with the experience. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you're happy with your experience. Your support means a lot to us, and we're here to ensure everything continues to exceed your expectations. Please don’t hesitate to reach out if you need anything!"
Jackie Rivera
May 7, 2025
5
out of
5
rating by Jackie Rivera
"After leaving a message on Andy Barajas’s office voicemail, I received a call back within 24 hours. Jose Cordero returned my call. He was very pleasant to speak with and he is very knowledgeable. I explained my issue and he was able to help me resolve the issue within an hour or two. AMAZING customer service! Thank you for your diligence!"
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jose Cordero was able to assist you promptly and effectively. Providing knowledgeable and attentive service is something we strive for, and it’s wonderful to know that it made a difference for you. Your kind words mean a lot to our team, and we’ll be sure to pass along your praise to both Andy Barajas and Jose Cordero. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!"
Chilen 1
May 1, 2025
5
out of
5
rating by Chilen 1
"Carmen was very helpful, polite, and professional."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Carmen provided helpful, polite, and professional service. She takes great pride in ensuring our customers have the best experience possible. If you need anything else, don’t hesitate to reach out—we’re always here to help!"
Mike Hart
April 30, 2025
5
out of
5
rating by Mike Hart
"Andy, Carman did a great job. I requested just a small change to take Teri off the Cooper, a car she never drives. She called me today to confirm that it was done. Attention to small details is important to me."
We responded:
"Thank you so much for your kind words and feedback! We're thrilled to hear that Carman provided excellent service and ensured that your request was handled promptly and accurately. Attention to detail is something we strive for, and it's great to know that it made a difference for you. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us"
Carmen Haim
April 30, 2025
5
out of
5
rating by Carmen Haim
"I had a good customer service experience with Carmen she was very professional, caring , knowledgeable , attention to detail."
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that Carmen provided you with exceptional customer service. She takes great pride in being professional, caring, knowledgeable, and attentive to detail, and your kind words truly validate her efforts. We'll be sure to share your feedback with Carmen and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!"
Michael Jaquez
April 29, 2025
5
out of
5
rating by Michael Jaquez
"Nelly, was such a great help. She answered the questions I asked and was very polite and professional. I really appreciate her being patient with me as well. THANK YOU SO MUCH!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nelly provided such great assistance and made your experience with us so positive. Patience, professionalism, and attentiveness are qualities we strive for, and we're so happy Nelly exceeded your expectations. We’ll make sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out. Thanks again for sharing your feedback!"
Islom Abdukarimov
April 28, 2025
1
out of
5
rating by Islom Abdukarimov
"Extremely Disappointed After Years of Loyalty – Dishonest and Unreliable Service I was previously a loyal customer of Andy Barajas Insurance Agency for over six years. My earlier review reflected some appreciation for their efforts to fix mistakes, even when errors had occurred. However, after repeated problems and clear dishonesty, I can no longer recommend this agency in good faith. Throughout my time as a customer, I gave them many chances. Unfortunately, after working with them long enough, I realized that they repeatedly lied about my coverage details. On several occasions, when I caught them providing inaccurate information, they were left speechless and would attempt to transfer me to another agent, claiming that person “knew better.” My father also had a poor experience with them, noting early on that this agency was dishonest. Most recently, my experience this month confirmed my decision to withdraw my support. I contacted the agency at my father's request to make an early payment for our homeowners insurance. The agent informed me that payment could not be accepted because the policy renewal was still two months away—a claim that made little sense. I then explicitly requested that the new bill be sent directly to me rather than to my mortgage company, as applying it through escrow would increase my mortgage payments. The agent confirmed via text message that they would send the bill to my home address (I have proof of this conversation). Despite this agreement, three days later, the bill was sent directly to my mortgage company without my consent—exactly what I had asked them to avoid. This behavior shows a complete disregard for the customer's clear and direct instructions. Shockingly, the same issue occurred last year, causing my mortgage payment to increase unexpectedly. That time, I had to spend hours on the phone to resolve the problem, and my father had to intervene and argue with the agent. When confronted, the agent excused their actions by claiming, "Most people prefer it this way," as if that justified ignoring my explicit request. Whether or not other customers choose to have their escrow accounts billed is irrelevant—agents should never assume or impose decisions, especially when clear, documented instructions are provided. What finally made me rewrite my review was the blatant disregard shown after I had been assured that the bill would be sent directly to me. After six years of loyalty, I feel this agent operates based on personal judgment rather than following State Farm’s policies and standards. In my experience, they are not trustworthy, are willing to mislead customers, and fail to respect the relationship built over years. I can no longer recommend Andy Barajas Insurance Agency to anyone who values honesty, professionalism, and customer respect."
We responded:
"Thank you for sharing your positive experience with our Agency. It's great to hear that the reliability and transparency have earned your trust over the years. Your insight into how premiums can adjust fairly over time is valuable, especially for younger drivers who might initially face higher rates. Your recommendation highlights the importance of quality coverage and consistent service over just the lowest price, which is an important consideration for many when choosing an insurance provider. I'm sure others will find your perspective helpful in making their own decisions about insurance."
aprille ross
April 26, 2025
5
out of
5
rating by aprille ross
"Nelly was amazingly helpful with my insurance needs. Thank you soooo much!!"
We responded:
""Thank you so much for your kind words! We're thrilled to hear that Nelly was able to assist you with your insurance needs. We’ll be sure to share your feedback with her—it'll make her day! If you ever need anything else, don’t hesitate to reach out. 😊""
Dr. Monique Levermore
April 21, 2025
5
out of
5
rating by Dr. Monique Levermore
"Bruno is so kind and knowledgeable!! Such a pleasure to come to this office!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Bruno made your visit such a positive experience. We’re lucky to have him on our team, and your feedback means the world to us. We look forward to welcoming you back to the office soon!"
Alicia Lerea
April 17, 2025
5
out of
5
rating by Alicia Lerea
"Una maravillosa persona, muy buena explicación De seguros"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que la explicación sobre seguros fue clara y útil. Estamos aquí para ayudarte en todo lo que necesites. 😊🙌 #ClienteSatisfecho #ExcelenteServicio"
clara sanchez
April 17, 2025
5
out of
5
rating by clara sanchez
"Great customer service they’re always trying to have you updated everything ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to keep you updated. We truly appreciate your support and look forward to continuing to serve you! 😊🙌 #CustomerService #HappyCustomer"
Mardoqeo Aguilar
April 15, 2025
5
out of
5
rating by Mardoqeo Aguilar
"Muy buena persona para la explicación súper clara, era lo que esperaba, gracias Bruno"
We responded:
""¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Bruno pudo brindarte una explicación clara y que cumplió con tus expectativas. Si necesitas más ayuda o tienes alguna otra pregunta, no dudes en contactarnos. ¡Gracias por elegirnos! 😊 #ExperienciaDelCliente #ServicioDeCalidad #Agradecidos""
M C
April 14, 2025
5
out of
5
rating by M C
"My sister and I got car insurance, additional for me I got life insurance, the process so easy, Bruno has been so helpful in answering all our questions making everything so smooth and simple. Thank you"
We responded:
""Thank you so much for sharing your experience! We're thrilled to hear that Bruno was able to assist you and your sister with both car and life insurance. Our goal is to make the process as smooth and simple as possible, and it's wonderful to know we achieved that for you. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing us! 🚗💼😊 #CustomerExperience #InsuranceMadeEasy #ThankYou""